The 5 Stages of Chatbots ๐Ÿ“ถ


I’m bullish on AI assistants so I enjoyed this roadmap of their development. We are currently in stage 2 with some companies successfully entering stage 3 in well defined cases. ๐Ÿ”œ

  1. Notification Assistants a.k.a. the wave of dumb chatbots that sent you notifications you could have gotten from an app ๐Ÿ“ฏ
  2. FAQ Assistants – you are here ๐Ÿ“Alexa, Hey Google, Siri, Cortana, etc.
  3. Contextual Assistants – like Alexa but better, allowing for a more contextual approach to Q&A by understanding modifier questions: what’s the weather? > how about tomorrow? โ“
  4. Personalized Assistants – like Alfred but you don’t need the bat ears ๐Ÿ•ด
  5. Autonomous Organization of Assistants a.k.a. the day the DMV finally becomes efficient ๐Ÿค–

Src: O’Reilly

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